Case Study: Lenox improves move-in experiences and saves managers time with Updater

Updater generates more time for Bozzuto managers, less stress for residents

The customer, a community called Lenox managed by Bozzuto, sought to improve its resident move-in process to ensure a positive experience while also reducing the administrative burden on its managers. To address this challenge, they turned to the vendor Updater and its Onboarding service.

By implementing Updater's solution, the community streamlined and organized its move-in process. The vendor's tool gave the management team significant time back in their day, which directly decreased their workload and stress. This allowed them to provide a better, more welcoming experience for new residents, thereby enhancing overall community satisfaction.

Lenox

Nicole L.

General Manager