Case Study: Cove Property Management achieves smoother move-ins with Updater

Updater brings organization to Cove Property Management move-ins

Cove Property Management, a property management company, sought to create a seamless and organized move-in experience for its new residents. The challenge was to centralize numerous pre-move-in tasks and communications to reduce stress and confusion for both future residents and the on-site teams.

To address this, Cove implemented Updater Pro | Onboarding from Updater. This solution provided a single location for all move-in processes, allowing residents to view and complete tasks while enabling the team to track progress and collect data efficiently. The customer service from Updater was noted as being exceptionally prompt and helpful. The result was a much smoother, more organized move-in process that strengthened Cove Property Management's operations and resident satisfaction.

Cove Property Management

Caitlin S.

Marketing and Training Manager