Case Study: Palladium Real Estate streamlines resident move-ins with Updater Pro | Onboarding

Move-ins transformed at Palladium Real Estate

Palladium Real Estate, a property management company, sought to streamline its manual and time-consuming move-in process for new residents. To address this challenge, they implemented Updater Pro | Onboarding from the vendor Updater.

Updater's solution automated the creation of welcome letters and streamlined the entire move-in procedure. A key result was that document approval and upload into their Yardi property management system became fully automatic, a task that previously had to be done manually. This cut the team's administrative time in half. The team at Palladium also praised Updater for being highly responsive to feedback and easy to work with, deeming the service a must-have for simplifying operations.

Palladium Real Estate

Haillie Neece

Assistant Property Manager