Case Study: Bozzuto’s One Theater Square streamlines move-ins with Updater

How Bozzuto’s One Theater Square centralized and simplified move-ins

Bozuto, a property management company, faced challenges in managing the resident move-in process at its One Theater Square property. The process was overwhelming for the team, involving manually collecting critical information and ensuring timely communication. To address this, they adopted the Updater Pro | Onboarding service from Updater.

Updater provided a centralized dashboard that streamlined operations by organizing move-in checklists and automating communications. This solution saved the onsite team significant time and boosted resident satisfaction through increased transparency. The property manager reported that the streamlined process contributed to higher renewal rates, demonstrating a positive impact on long-term resident relationships.

Bozzuto

Yessica Hannon

Property Manager