UpdatePromise
1 Case Studies
A UpdatePromise Case Study
The customer, Qvale Auto Group, a five-dealership automotive group, faced challenges with stagnant revenue and operational gross, increasing expenses, low internal adoption of tools, and less than ideal customer satisfaction. The vendor, UpdatePromise, was engaged to help address these issues.
UpdatePromise implemented a solution that included a new, incentive-driven pay structure for advisors to improve productivity and efficiency. This approach leveraged technology rather than increasing expenses. As a result, Qvale Auto Group saw an overall expense decrease of $268,207 when comparing the last four months of 2020 to the first four months of 2021, demonstrating the measurable impact of working with UpdatePromise.