UpCounsel
20 Case Studies
A UpCounsel Case Study
HotelTonight, a mobile hotel booking app, faced a challenge for its solo General Counsel, Karen Klein. With a high volume of employment legal work and a need for specialized expertise, she required responsive, high-quality outside counsel at a predictable cost to avoid surprises and manage workflow without expanding her internal team. She turned to UpCounsel to find vetted subject matter experts.
UpCounsel's solution was to match HotelTonight with attorney Josh Garber, who provided expert employment law support. This gave Karen direct access to a specialist for day-to-day tasks and policy work, saving her significant time and ensuring budget predictability with transparent pricing. The result was a successful ongoing relationship, with UpCounsel enabling HotelTonight to outsource an entire legal area efficiently and cost-effectively.