Case Study: Nine Energy Service streamlines leave, billing, and benefits administration with Unum

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Preview of the Nine Energy Service Case Study

Nine Energy Service cuts leave processing from hours to minutes with Unum

Nine Energy Service, an oil and gas services company, faced challenges with time-consuming, manual processes for benefits administration and leave management. Their previous system involved extensive paperwork for enrollment, evidence of insurability (EOI), and billing, which was inefficient for both HR and employees. The company partnered with Unum to implement its integrated solutions, including Unum HR Connect and Unum Total Leave, to streamline these operations.

By integrating Unum's solutions with their ADP Workforce Now platform, Nine Energy Service automated and simplified its HR processes. The implementation resulted in dramatically faster, paperless procedures. The EOI process was reduced from weeks to minutes, billing reconciliation was cut from hours to minutes, and the HR team gained powerful self-service tools for managing leave. Unum provided a seamless solution that saved significant time, reduced errors, and greatly improved the experience for both the HR team and over 1,100 employees.


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