Unum
10 Case Studies
A Unum Case Study
Healthesystems, a pharmacy and benefits provider, was facing significant inefficiencies and delays due to poor service and communication issues with their previous benefits carrier. Seeking a better solution, they turned to vendor Unum for group benefits and were particularly interested in the Unum HR Connect integration for ADP Workforce Now.
By implementing Unum's integrated solutions, including HR Connect and Unum Total Leave, Healthesystems automated manual processes and streamlined leave management. The results were substantial time savings, a drastically improved evidence of insurability process with 90% auto-adjudication, and a dramatic increase in voluntary benefit enrollment, including Critical Illness and Hospital Indemnity enrollment doubling. Unum provided a seamless, efficient experience that transformed the customer's HR operations.