Case Study: CaduceusHealth saves HR time with Unum HR Connect

CaduceusHealth cuts 24–48 hour benefits delays with Unum HR Connect

CaduceusHealth, a provider of revenue cycle and staffing solutions for healthcare providers, faced a significant administrative challenge. Their HR team was reliant on slow weekly file feeds for benefits administration, which created 24-48 hour wait times and required a tremendous amount of follow-up work. To overcome this, they implemented Unum HR Connect for ADP Workforce Now.

The solution from Unum provided real-time enrollment and automated plan setup, eliminating the need for file feeds. This freed the HR team from manual data management and follow-up tasks, allowing them to focus on more strategic work. The customer reported an overall smoother experience with immense ease of use and praised the continued support from Unum's knowledgeable team.

CaduceusHealth