Case Study: Stockton Hematology Oncology Medical Group improves collections and automates payment posting with Unlimited Financials from Unlimited Systems

Stockton Hematology Oncology Medical Group boosts point-of-service collections to 90% with Unlimited Systems

Stockton Hematology Oncology Medical Group, a seven-oncologist practice, faced a challenge when its previous billing system was discontinued, forcing a move to a new solution. The practice needed to improve its point-of-service collections and gain better visibility into its billing team's performance. They chose to implement the Unlimited Financials platform from vendor Unlimited Systems.

Unlimited Systems implemented its Unlimited Financials solution to automate payment posting, which freed the billing team to focus on exceptions. The system also provided upfront patient responsibility details to strengthen point-of-service collections and offered KPIs for better team management. As a result, the practice improved its collections, saw patient A/R drop below the remaining A/R, and money began coming in faster. Unlimited Systems also delivered measurable impacts for its clients, including a 90% success rate for point-of-sale collections and a 35% reduction in staff workflow steps.

Stockton Hematology Oncology Medical Group