Case Study: The Listening Post achieves streamlined inventory visibility and faster customer fulfillment with Unleashed Software

The Listening Post - Customer Case Study

The Listening Post, a nearly 40-year-old hi‑fi and AV specialist in Hamilton, offers custom home theatre, multi‑room audio and commercial installations. Because so much of their work is bespoke, accurate tracking of stock and components was critical—store manager Renae Orr needed an inventory system that would keep staff informed about product locations and availability.

They implemented Unleashed Software, which integrated well with the Xero accounting system Renae already used and proved far more user‑friendly than alternatives. Used daily for stock entry, available‑to‑sell visibility and minimum‑level alerts for frequent imports, Unleashed streamlined ordering, reduced customer wait times and gave the team real‑time confidence in where items were at all times—backed by responsive support when needed.

The Listening Post

Renae Orr

Hamilton Store Manager