Case Study: Saison achieves unified inventory visibility and empowered sales reps with Unleashed Software

Saison - Customer Case Study

Melbourne-based Saison, founded in 2003, curates unique products distributed to specialist stores across Australia, New Zealand and South-East Asia and sold direct via shopsaison.com.au. After nine years on a slow, server-based inventory system that kept retail and wholesale operations separate, Saison needed a modern, scalable solution to improve speed, unite channels and support growth over the next 5–10 years.

Saison implemented Unleashed with Convertworx, integrating it with Xero and Magento, cleansing legacy data and building a custom API dashboard for sales reps. The new system delivered faster, remote access, real-time visibility for agents, clearer product costing (including freight) and greater operational efficiency and independence, enabling better customer service and margin insight.

Saison

Jason

Saison