Case Study: Ikon Commercial achieves streamlined inventory management and reduced dispatch errors with Unleashed Software

Ikon Commercial - Customer Case Study

Ikon Commercial is a New Zealand importer and wholesaler of designer kitchen appliances and sinkware (notable products include the Pitt burners, Bora hob/hood and the Ikon Sink Station) supplying the kitchen industry, architects, stainless steel fabricators and plumbing merchants. Rapid growth of about 40–60% year‑on‑year exposed limitations in their MYOB system, leaving them with poor inventory visibility and error-prone dispatch and ordering processes.

They adopted Unleashed to manage import inventory, syncing stock levels with their accounting system and implementing a custom dispatch and ordering automation. The new setup delivered accurate stock communication, reduced manual errors in ordering and fulfillment, and supported continued fast growth while letting the team focus on product quality and customer service.

Ikon Commercial