Case Study: Hilditch & Key cuts stock-outs and overstock with Unleashed Software

Hilditch & Key cuts stock-outs by 50% with Unleashed Software

Hilditch & Key, a long-established shirt maker based in London and Paris with a thriving eCommerce channel, struggled with significant inventory control problems. They frequently experienced stock-outs that were not accurately reflected across their multiple sales channels, leading to online customers ordering items the warehouse did not have. They also suffered from issues with overstocking. To address these inefficiencies, their IT systems manager sought a cloud-based inventory management solution to replace their inefficient SAP Business ByDesign system.

Unleashed Software implemented its inventory management solution, which integrated across Hilditch & Key's different business processes. The software provided better visibility over stock on hand and utilized functions like bin allocation for warehouse staff. As a result, Hilditch & Key reduced stock-outs by 50% and overstock by 30%. The solution also created significant efficiencies, saving 35 hours of work per week and cutting administrative costs by 15%.

Hilditch & Key