Case Study: Arid Zone achieves real-time inventory visibility and streamlined order-to-invoice processing with Unleashed Software

Arid Zone - Customer Case Study

Arid Zone is an Australian promotional merchandise company (est. 1987) that builds online stores and supplies branded products, uniforms and gifts for major brands and not‑for‑profits like Breast Cancer Network Australia. Their standout product — a pink torch used by 15,000 women at an MCG event — demonstrates both strong consumer appeal and fundraising impact (over 50% of some item sales go to the charity). As their online business grew, Arid Zone faced a gap between online order processing and invoicing and couldn’t reliably track inventory, popular items or seasonal demand, relying instead on spreadsheets and manual reporting.

Implementing Unleashed inventory management gave Arid Zone real‑time stock visibility, automated reporting and removed manual spreadsheets, letting them accurately monitor stock levels, link orders to invoicing and plan product ranges. The result: smoother order fulfilment, better planning for seasonal buying, increased capacity to expand product ranges (including BCNA merchandise), sustained online growth with thousands of products sold annually, improved brand compliance and stronger fundraising support.

Arid Zone