Case Study: Pitch achieves 75% fewer hotfixes and 28 hours/month reclaimed for engineers with Unleash

How Pitch’s engineers got back their time for creativity

Pitch, the collaborative presentation software headquartered in Berlin, faced scalability problems as its user base grew: engineers spent increasing time managing requests, branch configuration and hotfixes instead of creative work, and the team had limited control over user access to in-development features. To address this, Pitch adopted Unleash Enterprise from Unleash as a centralized feature management solution.

Unleash provided feature flags, a privacy-focused design, and a centralized UI that let engineering push daily releases while product marketing independently controls user rollouts. As a result, Unleash helped Pitch achieve a 75% reduction in hotfixes, save about 28 hours of engineering time per month, enable fine-grained user access and personalized support, and free engineers to focus on product innovation.

Pitch

Misha Karpenko

Engineer and Co-Founder