Case Study: UK Car Dealer boosts revenue with Salesforce migration by UNL Solutions

UK Car Dealer boosts revenue 12% with UNL Solutions

The UK Car Dealer faced challenges with its legacy software, which lacked essential customer data management features and led to duplicate records and ineffective marketing. This resulted in wasted time and customer dissatisfaction. To address this, they partnered with UNL Solutions for a Salesforce implementation.

UNL Solutions implemented Salesforce Automotive, Marketing, and Sales Clouds, migrating data from the legacy Power DMS system and integrating with CFE/Polk. This created new sales, service, and marketing pipelines. As a result, the car dealer saw a 12% increase in revenue from car sales and a 17% increase in service revenue. Internal user adoption reached 100%, and the time to access customer information was reduced by 34%.