Case Study: Microsoft Teams achieves seamless cloud voice calling with UniVoIP Cloud Voice

The Univoip Cloud Voice for Microsoft Teams Difference

UniVoIP provided its Cloud Voice for Microsoft Teams service to a company using Microsoft Teams. The customer needed a fully integrated calling solution that could provide a consistent experience across devices without requiring additional hardware, third-party plugins, or incurring extra costs.

UniVoIP delivered a purpose-built, cloud-native platform that enabled native calling within Teams, supporting features like faxing and analog devices. The solution included automated onboarding, geographic redundancy, and 24/7 U.S.-based support. As a result, UniVoIP achieved a customer retention rate of greater than 99% and allowed the customer to onboard over 100 users in minutes.

Microsoft Teams