Case Study: Microsoft Teams achieves faster, more accurate user onboarding with UniVoIP Auto-Onboarding

Migrating your communications system doesn’t have to be hard

The customer, Microsoft Teams, faced the challenge of a slow and error-prone manual provisioning process for its Cloud Voice system. This traditional method was tedious, taking weeks to complete and creating security risks due to human error, which was a significant barrier to migration. UniVoIP provided its Automated Onboarding workflow as the solution to this problem.

UniVoIP's solution automated the entire setup process, enabling the activation of over 100 users at once with a single click. This eliminated manual errors, drastically reduced provisioning time from weeks to under 30 minutes, and improved security. The result was a streamlined, accurate deployment that freed up staff capacity and provided full visibility into account management.

Microsoft Teams