Case Study: DNA improves data access and operational efficiency with Unity Group system integration

DNA extends invoice data from 3 months to 2 years with Unity Group

The customer, DNA, a Finnish telecommunications company, faced a challenge in leveraging its data for operational and strategic use. Their IT architecture was complex and outdated, processes were manual, and access to data for reporting was limited. They engaged the vendor, Unity Group, to simplify their systems, automate processes, and integrate disparate data models to enable faster, wider, and more secure data access.

Unity Group implemented a system integration solution using technologies including Apache Kafka, AWS, and Elasticsearch. This architecture aggregated data from multiple sources, significantly increasing data availability for users from 3 months to 2 years. The results included improved customer experience across all channels, more efficient sales and marketing, and reliable planning based on complete reports. The solutions also enabled near real-time data availability and updates, making the organization more responsive and agile.

DNA