Case Study: Napier Parking streamlines enforcement and permits with Unity5’s Zatpark

Unity5’s Zatpark Parking Management System and Mobile App support Napier Parking’s enforcement operations

Napier Parking, a UK-based provider of parking services to both public and private sectors, sought a modern, easy-to-use technology solution to support and streamline its enforcement operations. They partnered with vendor Unity Five and implemented its Zatpark Parking Management System and Mobile App to meet this challenge.

The solution from Unity Five provided a fully hosted, cloud-based system that integrated seamlessly with Napier's chosen third-party technologies. Key results included the issuance of over 20,000 penalty charge notices in a year via the mobile app and the management of approximately 2,500 permits. This led to significant efficiency gains, cost savings, and improved customer service through 24/7 self-service portals.

Napier Parking

James De Savary

Managing Director