Case Study: London Borough of Redbridge Council modernises parking and enforcement with Unity5 Zatpark

London Borough of Redbridge Council processes 160,000 PCNs in 2 months with Unity Five

The London Borough of Redbridge Council faced the challenge of modernizing its outdated parking enforcement system, which included migrating a massive scale of 1 million PCN cases. They needed a more configurable, secure, and efficient solution to improve customer experience and operational flexibility. They selected Unity5's Zatpark software to address these needs and lead their digital transformation.

Unity5 implemented its Zatpark software, which provided a robust and future-proof platform. The solution delivered significant results, including processing close to 160,000 PCNs within the first two months of going live. This led to improved efficiency, cost savings, and enhanced security. Unity5's system also empowered the council with dynamic reporting dashboards for data-driven decisions and streamlined processes, placing Redbridge at the forefront of parking management.

London Borough of Redbridge Council