Case Study: University of New Mexico achieves fast, reliable backups and full disaster recovery with Unitrends

University of New Mexico - Customer Case Study

The University of New Mexico’s Enrollment Management IT team, led by Anthony Ballo, supports an OnBase document system used by 300+ campus users and must meet FERPA/GLBA requirements. They were running an end-of-life Symantec Backup Exec with a single LTO drive, which produced 35-hour weekly full backups for 850 GB, lacked application-aware and bare‑metal restore capabilities, and exceeded tape capacity for full backups.

UNM deployed a Unitrends Recovery 813 with RXDA, gaining incremental‑forever backups, SQL‑aware protection, byte‑level deduplication, encryption, instant Windows recovery, and unified physical/virtual/tape support. Onboarding took under four hours, routine restores now complete in minutes, RXDA provides secure offsite archives, and the solution delivered ransomware protection, full disaster‑recovery capability, simpler maintenance, and strong vendor support.

University of New Mexico

Anthony Ballo

Manager, IT Services