Case Study: ARC Excess & Surplus, LLC achieves a simplified data center and robust disaster recovery with Unitrends

Unitrends and Scale Computing Solve a Common IT Dilema

ARC Excess & Surplus, LLC., a wholesale insurance broker founded in 1986, faced a chaotic data center with backup sprawl and unstable virtualization. CIO Joseph Cavallaro had to manage multiple disparate backup tools (ARCServe, KeepItSafe, AWS S3, PHD Virtual and tape) that covered only parts of the environment, while aging VMware clusters caused recurring Purple Screen of Death incidents and vendor finger‑pointing. ARC needed a consolidated, lower‑cost virtualization platform and a single, comprehensive data protection strategy.

ARC standardized on Scale Computing’s HC3 hyperconverged platform and Unitrends Recovery Series 926S with Unitrends Cloud for backup and DR. The combined solution delivered integrated server/storage/virtualization plus advanced protection—granular recovery, long‑term retention, multi‑site replication, automated recovery testing and DRaaS—resulting in a greatly simplified environment, single‑vendor support (no more finger‑pointing), and stronger disaster recovery, ransomware and accidental‑delete protection.

ARC Excess & Surplus, LLC

Joseph Cavallaro

Chief Information Officer