Case Study: Robinson Tech achieves improved uptime and streamlined backup management with Unitrends MSP

Robinson Tech Ditches StorageCraft Takes Backup to New Level with Unitrends MSP

Robinson Tech is a small Washington MSP founded by Dan Robinson that supports about 70 clients with a seven‑person team. The company needed to move from reactive data‑recovery work to true business continuity, but previous solutions (Datto, built-in StorageCraft BDR boxes) were complex, time‑consuming to maintain and once failed recovery attempts, leaving technicians frustrated and clients at risk.

Robinson switched to Unitrends MSP’s Linux‑based appliance plus cloud tier, deploying preconfigured boxes (with Autotask PSA integration) that provide proactive alerts, easy failover to cloud VMs, ransomware‑resistant backups, and all‑in‑one pricing. The change has cut manual babysitting and technician hours, sped recovery and response, improved uptime for clients (e.g., field operations and a funeral home), and enabled a planned rollout to dozens more customers.

Robinson Tech

Dan Robinson

Founder and CEO