Case Study: City of West Burlington achieves full protection and instant disaster recovery with Unitrends

Full Protection for an IT Army of One

The City of West Burlington, Iowa—a small local government—relies on a single IT director, Bradley Newberry, to support virtualized Windows and Linux servers, desktops and in‑vehicle systems. After a failed restore with their previous Barracuda backup appliance exposed the risk of data loss and limited staff capacity, the city needed a more reliable, low‑overhead protection and recovery solution.

West Burlington deployed Unitrends Recovery (initially a 712, later upgraded to a 714S with SSD), 500 GB of Unitrends Forever Cloud, DRaaS and the Pledge hardware refresh program. The solution delivered ransomware and accidental‑delete protection, compliance-friendly cloud retention and instant disaster recovery; when both RAID controllers failed, Unitrends enabled easy restores and live recovery with no downtime, minimal support effort and high confidence in backups.

City of West Burlington

Bradley Newberry

IT Director