Case Study: Dualite Sales and Services achieves rapid ransomware recovery and reliable, fast backups with Unitrends

Dualite Sales and Services Inc. defeats ransomware and quickly restores operations with Unitrends Recovery Series

Dualite Sales & Service, Inc., a Williamsburg, Ohio–based national manufacturer of signage, awnings and custom fabrications serving clients like Kawasaki, Sherwin Williams and Michelin, supports 100+ employees with a three-person IT team. The company struggled with multiple slow tape-based backup systems and long backup windows that put critical Oracle ERP and Hyper‑V environments at risk—problems that were dramatically exposed during a large-scale ransomware attack in June 2020.

Dualite deployed a Unitrends Recovery Series appliance (8024S), which delivered simple setup, reliable hourly Oracle backups and fast, easy restores. The appliance reduced backup windows, provided clear notifications, enabled point‑in‑time recovery to 8:00 pm the night of the attack with minimal data loss, and brought the company fully back online by Monday morning; Dualite later upgraded to a larger Unitrends unit to protect every server and regain full confidence in their data protection.

Dualite Sales and Services

Chris Rolke

IT Manager