Case Study: City of Issaquah achieves rapid ransomware recovery and enterprise-grade backup with Unitrends Recovery 933S

City of Issaquah - Customer Case Study

The City of Issaquah, WA — a fast-growing suburb with a small IT team stretched thin after years of underinvestment — relied on a decade-old tape backup system and was hit by a CryptoLocker ransomware infection delivered via a compromised PDF. Restoring files from tape took four days, disrupted office productivity and prompted city leaders to fund a modern, enterprise-grade backup solution.

Issaquends Recovery 933S was deployed, bringing predictive analytics that detect ransomware, automatic alerts for affected backups, and the ability to spin up critical applications from the last good backups in minutes. Since installation the city has quickly recovered accidentally deleted files and virtual machines (one mission-critical VM was restored in under five minutes), reduced downtime, gained full disaster-recovery capabilities and plans to adopt integrated cloud backup for off-site DR and added peace of mind.

City of Issaquah

John Traeger

IT Manager