Case Study: Liberty Steel & Wire achieves zero unplanned outages and improved application performance with Windstream Enterprise SD‑WAN Concierge

Large steel manufacturer wired for success

Liberty Steel & Wire, a century‑old Midwest steel manufacturer with eight U.S. plants and 1,500 employees, was struggling with frequent network downtime, complex MPLS configurations, and poor application performance that threatened its ERP-driven production. Facing 10–15 outages per year (each averaging more than three hours), the company turned to Windstream Enterprise for a more resilient, cloud-enabled networking and communications solution.

Windstream Enterprise deployed SD‑WAN Concierge in an active/active, high‑availability configuration (along with Broadband Access and UCaaS Voice), enabling both primary and secondary circuits to be fully utilized, automating failover, and prioritizing critical applications. The result: automated redundancy, increased bandwidth and improved app performance, a greater than 90% reduction in outage number/duration and effectively zero unplanned site outages in the past year—freeing IT to focus on higher‑value projects.

Liberty Steel & Wire

Matt Bradley

IT Director and Chief Decision Maker