Case Study: Watterson protects pharmacy medications with United Rentals’ rapid-response cooling and heating solutions

Watterson protects $500K in medications per pharmacy with United Rentals rapid-response cooling

Watterson, a facility services company, was selected as the emergency response vendor for a major national pharmacy chain facing a critical challenge. Many of the chain's aging HVAC units were failing, threatening ambient temperatures for medications. If temperatures deviated for over 24 hours, an average of half a million dollars in drugs per location would be lost. Watterson enlisted United Rentals to rapidly provide temporary spot cooling and heating solutions.

United Rentals implemented a rapid-response service, deploying spot coolers and heaters to maintain temperature thresholds while permanent HVAC repairs were made. Their nationwide support and urgency led to successful interventions at over 250 pharmacy locations. The partnership, enhanced by United Rentals' Total Control management system, saved millions of dollars in medication and earned praise for its reliability and efficiency.

Watterson