Case Study: McLeod Health improves patient care with closed-loop referrals using Unite Us

McLeod Health improves patient care across 18 counties with Unite Us

McLeod Health, a leading healthcare system in the Carolinas, faced challenges in addressing patients' non-medical needs. Their previous system failed to provide closed-loop referrals to community partners, leaving them without data on patient outcomes. Seeking a formalized workflow and robust reporting, they partnered with the vendor Unite Us for its screening and referral platform.

The solution implemented by Unite Us featured seamless integration with McLeod's Epic EHR, enabling closed-loop referrals directly from clinical workflows. This provided real-time data visibility and trackable outcomes. As a result, McLeod Health streamlined its referral process, efficiently connecting patients to community resources and adapting care to diverse patient needs. The partnership equipped their team with data-driven tools to improve patient-centered care.

McLeod Health