Case Study: Jordan Health improves food security and A1C outcomes with Unite Us

Jordan Health improves A1C levels by 50% with Unite Us

Jordan Health, a Federally Qualified Health Center, faced the challenge of improving health outcomes for food-insecure patients with Type 2 Diabetes without a centralized system to efficiently coordinate referrals and track impact. Their fragmented processes made it difficult to connect patients to community services and demonstrate program effectiveness. To address this, they partnered with vendor Unite Us and utilized its technology platform for closed-loop referrals and reimbursements.

The solution implemented by Unite Us enabled Jordan Health staff to screen patients, send secure referrals to food bank partner Foodlink, and manage invoicing within a single system. This streamlined approach resulted in significant improvements, including 50% of participants lowering their A1C levels and 67% reporting better food security. Furthermore, the Unite Us platform facilitated efficient financial processes, achieving a 97% invoice acceptance rate.

Jordan Health