Case Study: BDO achieves a 360-degree customer view with Unit4 PSA Suite and Microsoft Dynamics 365 CRM

Unit4 PSA Suite with Microsoft Dynamics 365 CRM – supporting digital transformation at BDO

BDO, a leading global accountancy and business advisory firm, faced a challenge as its existing in-house business solution could no longer meet the organization's demands. The company turned to Unit4 and its PSA Suite product to support its digital transformation.

Unit4 implemented its cloud-based PSA Suite, which is built on Microsoft Dynamics 365 CRM. This provided an out-of-the-box solution that created a single platform for all customer, project, and financial information. The solution from Unit4 simplified business processes, making them less time-consuming and more consistent, and provided teams with a vital 360-degree customer view to support better decision-making.

BDO

Marcel Donkers

Head of IT