Case Study: pme Familienservice GmbH achieves 1‑day response times, self‑service finance and a single source of truth with Unit4 Financial Planning & Analysis

pme Familienservice GmbH - Customer Case Study

pme Familienservice GmbH is Germany’s leading all‑in‑one Employee Assistance Program (EAP) provider, with ~2,000 employees, over 70 locations across DACH and the Czech Republic, and €100M in group turnover. As a fast‑growing, personnel‑intensive organization, pme struggled with Excel‑based legacy planning systems, data silos and slow, error‑prone reporting—especially for complex workforce planning, payroll detail and multi‑entity cost allocations.

Since implementing Unit4 FP&A (formerly Prevero) in 2017, pme centralized planning into a single, flexible “golden record” that maps complex corporate structures, integrates DATEV payroll data and enables self‑service updates. Around 250 users now benefit from faster, more accurate reporting (response times cut from 3 days to 1), streamlined subsidiary onboarding, major time savings and better decision‑making, freeing controllers to focus on higher‑value analysis.

pme Familienservice GmbH

Sascha Ehlert

Head of Controlling