Unit21
34 Case Studies
A Unit21 Case Study
Uphold, a global cryptocurrency platform, faced significant challenges scaling its compliance operations due to rapid growth and increasing regulatory complexity. Their manual processes for filing regulatory reports were slow, taking multiple days, and their workflows were fragmented across several disjointed systems, creating inefficiencies and risk. To consolidate and automate these processes, Uphold selected Unit21's platform, which integrated transaction monitoring, case management, and regulatory filing.
By implementing Unit21, Uphold unified its compliance operations into a single platform, eliminating manual data re-entry and enabling real-time rule edits without engineering support. The results were substantial, including a 44% reduction in alert review time using Unit21's AI Agent and cutting the preparation time for FINTRAC reports from nearly a week to under 30 minutes. This automation provided major efficiency gains and empowered Uphold's compliance team to scale effectively.