Case Study: Sunrise Banks modernizes compliance ops and targets faster alert resolution with Unit21

Sunrise Banks cuts manual scorecard tracking by 6 hours with Unit21

Sunrise Banks, a nearly $3 billion certified CDFI national sponsor bank, faced a fragmented compliance infrastructure. It relied on three disconnected legacy systems and manual spreadsheets to monitor its 20 million entities, which created operational silos, blind spots, and a significant weekly manual reporting burden. To modernize its operations, the bank partnered with Unit21 and implemented its Transaction Monitoring, Case Management, Customer Risk Rating, and Regulatory Filings products.

By consolidating onto Unit21's single platform, Sunrise Banks eliminated six hours of weekly manual scorecard reconciliation and gained unified visibility. The solution provided a flexible, self-service rule engine that allowed the bank's own team to build and deploy new detection scenarios. This enabled cross-training for analysts and set the foundation for using AI Agents to target a 50% reduction in alert resolution times, preparing the bank's compliance operations to scale for future growth.

Sunrise Banks