Case Study: Patriot Bank achieves reduced alert noise and streamlined SAR filings with Unit21

Patriot Bank reduces noise with Unit21’s transaction monitoring & streamlines SAR filings

Patriot Bank sought a more flexible way to manage AML and fraud across its growing Payments division — a portfolio that includes reloadable corporate and payroll cards, multiple program managers, and many co-branded partners. Their legacy transaction monitoring system was too rigid to tailor rules for different fintech clients and offered poor vendor support, so Patriot Bank selected Unit21’s transaction monitoring platform (no-code configurable rules and case management) to address these challenges.

Unit21 ingested Patriot Bank’s data within days during a 12-week implementation and delivered customizable monitoring and workflows that reduced alert noise (better duplicate recognition), streamlined case handling and SAR determinations, and produced noteworthy weekly time savings and improved audit readiness. By enabling tailored rules for each program manager and simplifying investigations, Unit21 helped Patriot Bank cut alert volume and operate more efficiently.

Patriot Bank