Case Study: Lili cuts fraud loss by 50% and investigation time by 75% with Unit21

Lili cuts fraud loss 50% and investigation time 75% with Unit21

Lili, a high-growth neobank, faced significant challenges scaling its fraud prevention operations. Its team was trapped in a cycle of manual administration using spreadsheets and off-the-shelf dashboards, which resulted in high false-positive rates and left no room for strategic work. To move from reactive data entry to proactive fraud fighting, Lili selected Unit21's transaction monitoring and case management platform.

By implementing Unit21's data-agnostic and no-code platform, Lili integrated rapidly and empowered its operations team to set rules without engineering support. The results were immediate, with a 50% reduction in fraud loss and a 75% decrease in investigation time. In the first quarter alone, Unit21 helped Lili identify over $400,000 in fraudulent activity that would have otherwise gone undetected.

Lili