Unit21
34 Case Studies
A Unit21 Case Study
Intuit, a large payment processor for small and medium businesses, faced complex risk vectors across its 50 million customers. Their challenge was modernizing AML compliance, as rigid third-party solutions failed to capture their specific business patterns and internal builds were too resource-intensive. They sought a flexible transaction monitoring and case management solution to automate manual processes.
Intuit selected Unit21 for its no-code platform, which provided extreme configurability and seamless integration. The solution automated data aggregation and case management workflows, including pre-populating SAR filings. This resulted in a 65% reduction in alert investigation time, saving thousands of hours of manual work and amounting to millions of dollars in operational savings at scale for Intuit.