Case Study: Lili achieves 50% reduction in fraud loss and 75% faster investigations with Unit21

How Unit21 Helped Lili Reduce Fraud Loss by 50% and Investigation Time by 75%

Lili, a fast-growing financial-services company preparing for the AML Act of 2020, struggled with manual, spreadsheet-driven fraud detection that produced high false positives and consumed analysts’ time. Seeking a scalable, data-agnostic alternative, Lili selected Unit21’s Transaction Monitoring and Case Management toolset to replace ad-hoc dashboards and labor-intensive reviews.

Unit21 delivered a no-code, highly customizable platform with built-in automations and fast onboarding (getting Lili live months sooner), empowering non-technical operations to build and test rules and perform analytics. As a result, Lili reduced fraud loss by 50% and investigation time by 75%, uncovered more than $400,000 in suspected fraud in the first quarter of use, and upskilled its fraud team to focus on strategy rather than manual work with Unit21.

Lili

Alex Faivusovich

Fraud Prevention Manager