Case Study: Third Coast Bank reduces false positives and combats check fraud with Unit21

Combating Check Fraud by Reducing False Positives with Unit21's Transaction Monitoring

Third Coast Bank partnered with Unit21 to address a growing check fraud problem. The bank’s fraud team was overwhelmed by a rising volume of alerts and needed a transaction monitoring solution that could help reduce false positives and make investigations more manageable, especially as counterfeit checks and altered payees increased.

Unit21 provided Transaction Monitoring to support Third Coast Bank’s fraud operations alongside its existing AML ongoing monitoring. By bringing fraud and AML into one place, Unit21 helped the bank streamline its risk and compliance workflow, and the implementation was reported to be going smoothly with the Unit21 team working closely to meet the bank’s goals.

Third Coast Bank

Jo Davenport

SVP, Fraud Director