Case Study: Voice Communication and Multimedia Services Company achieves disruption-free VoIP modernization with Unisys

Voice Communication and Multimedia Services Company - Customer Case Study

Voice Communication and Multimedia Services Company needed to deliver high-quality voice and multimedia services over VoIP at a competitive price, without disrupting service to its 5+ million fixed-line customers. Unisys provided business consulting, application development, modernization, and support services, including work across mobile computing, cloud computing, and security, to help upgrade the network for IP-based services.

Unisys implemented a Network Interface upgrade with SIP Signaling Server and VoIP media cards, enabling the move to IP technology while protecting the existing customer base. The result was no disruption during the transition, a 75% reduction in operating expense, and improved time to market and flexibility for new services, while maintaining service levels and customer satisfaction.