Case Study: Caixa Econômica Federal achieves lower-cost digital transaction processing with Unisys

Providing secure, easy access to customers financial information and faster processing of transactions

Caixa Econômica Federal faced the challenge of building stronger customer relationships at a lower cost. They needed to reduce reliance on physical branches by offering over 30 services through digital channels. To address this, the vendor Unisys implemented a state-of-the-art industry platform.

Unisys securely integrated the bank's disparate systems to provide simple digital access for customers. The solution resulted in a lower cost for processing 2.5 million monthly transactions that were previously done in branches, fostered closer customer relationships, and provided the flexibility to manage millions of loans and contracts. Unisys eliminated process issues and ensured seamless business operations for the client.

Caixa Econômica Federal

Teotonio Costa Rezende

Housing Director