Case Study: Volkskreditbank AG enhances personal and digital banking with Unisys

Offering the market’s best combination of personal and digital banking

Volkskreditbank AG, a regional bank serving customers throughout Upper Austria, wanted to provide universal banking services while improving the mix of personal and digital customer care. Unisys supported the bank with application modernization services to help create a new solution for its service operations.

Unisys implemented VKB Cockpit, integrating existing modules along with systems integration, infrastructure, and data management services. The result was better access to information across systems for service representatives, stronger collaboration in the service team, improved innovation in customer service, and greater cost efficiency, flexibility, operational efficiency, and support for regulatory and reporting requirements.

Volkskreditbank AG

Mag. Christoph Wurm

Chief Executive