Case Study: Reliable Insurance and Social Services Company achieves faster claims processing and 30% more volume with Unisys Application Services

Improving the Lives of Families Through Efficient, Reliable Insurance and Social Services

Reliable Insurance and Social Services Company needed a way to deliver high-quality health and accident insurance, pension, and social services to about 800,000 insured people and their co-insured relatives. Unisys helped address this challenge with Unisys Application Services, including business process and requirements analysis plus solution architecture design, development, implementation, and support of core applications in an open source environment.

Unisys streamlined and standardized the company’s application development to improve data integrity and service delivery. As a result, the organization increased its speed in handling requests and insurance claims, cut refund times for civil servants by about 50% from an average of four weeks to two weeks, and processed about 30% more claims with no increase in personnel.