Case Study: Sutherland achieves faster, more efficient mortgage servicing with Unisys Elevate

Delivering superior mortgage transformation services via an omni-channel banking experience

Sutherland worked with Unisys to improve its mortgage servicing operations and better control costs, reduce capital expenditure, and raise service levels. To address these challenges, Sutherland needed a strategic mortgage services platform with stronger digital banking capabilities.

Unisys implemented Elevate by Unisys, a secure digital banking platform and application suite designed to deliver efficient, scalable, and compliant mortgage servicing. The solution gave Sutherland greater flexibility to run mortgage programs, improved customer service through new and optimized mortgage products, and reduced the average time to process mortgages.

Sutherland

Scott Slifer

CMB Head