Case Study: Cushman & Wakefield achieves $35M+ in savings with Unisys cloud-first IT transformation

Cushman & Wakefield saves $35M with Unisys

Cushman & Wakefield, a global commercial real estate services firm, faced a fragmented IT infrastructure that could not scale with its rapid growth. This siloed, on-premises technology hindered collaboration and created inefficiencies. To transform its global IT, Cushman & Wakefield partnered with Unisys for a cloud migration and service desk modernization.

Unisys implemented a comprehensive solution, migrating four data centers to Microsoft Azure and deploying an AI-powered ServiceNow service desk with over 150 automated workflows. The results were significant, exceeding $35 million in savings over five years. Unisys helped achieve 99.99% infrastructure availability, a 73% reduction in major incidents, a 40% faster ticket resolution, and a 90% reduction in open security vulnerabilities.

Cushman & Wakefield