Case Study: Tootie Pies achieves boosted online sales with Unishippers

Tootie Pies - Customer Case Study

Tootie Pies turned to Unishippers when expanding its award-winning pies online created a shipping challenge: the products had to arrive fresh within a strict 2-day transit window, but delays and mix-ups were causing spoiled deliveries, costly returns, and lower online order sizes.

Unishippers reviewed Tootie Pies’ shipping process, introduced helpful UPS products and services, and set up a system to hold and destroy pies that wouldn’t make the delivery window. As a result, Unishippers improved fulfillment efficiency, eliminated express/ground shipment mix-ups, avoided $10–25 in return costs per package, and helped drive a significant increase in online sales through flat-rate pricing.

Tootie Pies

Brandi Stewart

Pie Specialist