Case Study: Implant Concierge achieves inventory management and shipping success with Unishippers

Implant Concierge - Customer Case Study

Implant Concierge, a web-based company serving dentists worldwide, relied on its site to manage transactions, shipments, labels, and parcel tracking. However, it faced high shipping costs, weak customer service, and slow returns on rented instrument kits, which delayed inventory turnover and hurt customer satisfaction. Unishippers helped address these challenges with its shipping and transportation management solution.

Unishippers integrated its online transportation management system directly into the Implant Concierge website, enabling seamless booking, tracking, discounted UPS rates, automatic return labels, and scheduled pickups, plus automated customs and clearance processing for international shipments. As a result, Implant Concierge improved rental turnaround times, kept inventory at optimal levels, virtually eliminated international shipping issues, and tripled its business in 2015, with part of that growth attributed to Unishippers.

Implant Concierge

Amber Green

Business And Financial Manager