Case Study: Beelivery achieves instant driver payouts and faster refunds with uniPaaS

Beelivery reduces driver payout time to 10 minutes with uniPaaS

Beelivery, a UK-based rapid grocery delivery service, faced significant operational challenges due to its complex payment processes. Using three different payment platforms led to a high rate of manual intervention, payment failures, and slow refunds, which hindered scaling and affected customer and driver satisfaction. They partnered with the vendor uniPaaS to find an integrated solution for instant payments and refunds.

The solution implemented by uniPaaS streamlined Beelivery's entire payment flow. The results were transformative: driver payout times were reduced from up to 12 hours to just 10 minutes, an instant refund solution was introduced, and over 3,000 suppliers were onboarded within 30 days through automated checks. uniPaaS enabled Beelivery to scale efficiently, eliminate payout failures, and significantly increase customer satisfaction without adding overhead.

Beelivery